Government body runs large-scale citizen surveys
A public-sector client deployed mixed-mode surveys with strict compliance and offline-capable field collection.
The challenge
The organization needed to run large-scale citizen surveys with a mix of online, phone, and face-to-face to reach all demographics. Requirements included data residency, access controls, and the ability for field interviewers to work offline in low-connectivity areas.
The solution
They deployed AskField with on-premises hosting to meet data and security requirements. CAWI, CATI, and CAPI are all used from one questionnaire; AskField Mobile enables offline-capable face-to-face interviews. Role-based access and audit trails support compliance.
Results
Mixed-mode coverage
Online, phone, and face-to-face from one design
Offline field capability
AskField Mobile works without connectivity
Compliance-ready
Hosting and access controls aligned with policy
“We needed one platform that could do web, phone, and field, with strict control over where data lives. AskField met that bar.”
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