Healthcare

Healthcare research firm delivers top-notch results

A healthcare research firm enhanced their survey toolkit and provided clients with more robust datasets.

CAPICAWIAskQual
Healthcare research firm delivers top-notch results

The challenge

The firm runs patient and physician studies that often mix online surveys with face-to-face interviews in clinics. They needed a single system for both modes, with strong logic, compliance-friendly hosting, and the ability to analyze open-ended responses quickly.

The solution

They use AskField Online for web surveys and AskField Mobile for in-clinic CAPI. The same questionnaire runs in both modes with shared skip logic and validation. Open-ended data is coded and analyzed in AskQual, and all data lives in one project.

Results

Multi-mode in one study

Online and face-to-face from one questionnaire

Offline CAPI

AskField Mobile works in clinics with no reliable Wi‑Fi

Faster open-end analysis

AskQual streamlines coding and reporting

“AskField and AskQual gave us one place for design, collection, and qualitative analysis. Our clients get better data, faster.”
Research Director — Healthcare research firm

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