Privacy Notice
TABLE OF CONTENTS
Effective Date: March 25, 2026
(Click here for the previous version)I. THE BASICS
At AskField, we are committed to protecting your privacy and ensuring transparent and fair Personal Information transfer. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Introduction
This Privacy Policy is an integral part of our Terms of Service. By using AskField's services, you agree to the collection and use of information in accordance with this Privacy Policy.
We recommend that you read this Privacy Policy in full. We may update this Privacy Policy from time to time, and we encourage you to review this page periodically. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes. If you do not agree to any changes, please discontinue use of our services.
2. Scope of the Privacy Policy
This Privacy Policy applies to all information collected through our website, mobile applications, and services, including information collected offline or through third-party sources.
This Privacy Policy does not apply to information collected by third parties, including websites, applications, or services that may link to or be accessible from our services.
3. Definition
For the purposes of this Privacy Policy:
- "Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
- "Services" means all products, services, websites, and applications offered by AskField.
- "User" means any individual who accesses or uses our Services.
- "Customer" means any entity that subscribes to or uses our Services.
- "Survey Respondent" means any individual who responds to surveys created using our Services.
4. Source of Collection of Information
We collect information from various sources, including:
- Directly from you when you provide it to us
- Automatically when you use our Services
- From third-party sources, such as social media platforms or business partners
- From survey respondents when they respond to surveys created using our Services
II. WHO THIS PRIVACY POLICY APPLIES TO
Users
This Privacy Policy applies to all Users who create accounts, use our Services, or interact with our platform in any way.
Survey Respondents
This Privacy Policy also applies to Survey Respondents who participate in surveys created using our Services. However, the specific information collected from Survey Respondents is determined by the Customer who created the survey.
Subscribers and Visitors
This Privacy Policy applies to all Subscribers who purchase or use our Services, as well as Visitors who browse our website or interact with our content.
III. GENERAL INFORMATION
AskField Inc. is the data controller responsible for the processing of Personal Information described in this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your Personal Information.
When you use our Services, you may be asked to provide Personal Information. We collect and process this information to provide, maintain, and improve our Services, as well as to comply with legal obligations.
IV. COLLECTION OF INFORMATION
We collect various types of information, including:
- Account Information: Name, email address, phone number, billing address, payment information
- Usage Information: IP address, browser type, device information, operating system, pages visited, time spent on pages
- Survey Data: Responses to surveys, metadata associated with survey responses
- Communication Information: Support requests, feedback, correspondence with us
- Technical Information: Log files, cookies, web beacons, and similar tracking technologies
V. USAGE OF INFORMATION
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services
- To process transactions and manage your account
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our agreements
- To personalize your experience and provide content and features relevant to you
VII. SECURITY OF INFORMATION
We implement appropriate technical and organizational measures to protect your Personal Information, including:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and audits
- Incident response procedures
- Business continuity and disaster recovery plans
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.
VIII. RETENTION OF INFORMATION
We retain your Personal Information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records for analysis and audit purposes
When we no longer need your Personal Information, we will securely delete or anonymize it, unless we are required by law to retain it for a longer period.
IX. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your Personal Information, including:
- Right of Access: Request access to your Personal Information
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your Personal Information
- Right to Restrict Processing: Request restriction of processing in certain circumstances
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your Personal Information
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@askfield.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
XI. THIRD-PARTY SERVICES
Our Services may contain links to third-party websites or services that are not owned or controlled by AskField. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you access through our Services.
XII. INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer Personal Information internationally, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your information is protected in accordance with this Privacy Policy.
XIII. CHILDREN'S PRIVACY
Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe we have collected information from a child, please contact us immediately at privacy@askfield.com, and we will take steps to delete such information.
XIV. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
XV. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
AskField Inc.
Email: privacy@askfield.com
For data protection inquiries, please include "Privacy Policy Inquiry" in the subject line.